Resume

Objective

Communications/Marketing Specialist: Combine qualitative and quantitative communication applications to create effective internal and external communications campaigns.

Products

External
Media Relations: spokesperson, press releases, story placement, events
Campaigns: create, produce, implement and track
Project management: budgets, vendors, tracking
Research: surveys, focus groups, literature reviews
Internal
Communication audits, team building and conflict management
Crisis, multicultural and change management planning
Quality program implementation

Skills

Academic, advertising, news and technical copywriting
Broadcast and electronic producer and director
Media buying, shareholder relations, training, facilitation

Experience

Chrystal Bartlett & Company                                                                                                         1989 to current
Owner

N.C. Cooperative Extension                                                                                   February 2007 to August 2008
Marketing Director

N.C. Department of Environment & Natural Resources                                        April 2000 – February 2007
Public Information Officer/Outreach Coordinator

N.C. Department of Agriculture                                                                                        June 1994 – April 2000
Market News Reporter

The Finch Agency                                                                                                 October 1991 – November 1993
Creative Director

Venters & Associates Advertising and its subsidiaries                               December 1989 – October 1991
Copywriter, Producer, Operations Manager, and Voice Talent

Traffic Patrol Broadcasting                                                                                      April 1989 – December 1989
Reporter, Assistant Producer, and Voice Talent

Sperry & Associates Advertising                                                                       February 1988 – December 1988
Copywriter and Producer

WQDR-FM                                                                                                              September 1985 – February 1988
Radio Personality

Education

Masters of Arts, N.C. State University                                                                                                 August 1988

Bachelor of Arts, N.C. State University                                                                                           December 1985

Achievements & Activities

Member

N.C. Association of Government Information Officers, since April 2000; Farm Writers and Broadcasters, since February 2007; State Emergency Response Team,  2000 to February 2007; Wake County Library Commission, 1994 – 1995; Vice-Chair, ’95-01; Market News Association, 1995 – 1999; International Association of Business Communicators, 1995 – 1997; Triangle Advertising Federation, 1985 – 1990

Publications

Academic

“Outreach by the Numbers: North Carolina’s survey of residents’ awareness, perceptions and behaviors,” Stormwater magazine, July/August 2006.

Stormwater Knowledge, Attitudes and Behaviors,” N.C. Department of Environment & Natural Resources, www.stormwater.org, created on 1/24/06.

“Supervisory Communication and Subordinate Job Satisfaction: The Relationship Between Superiors’ Self-Disclosure, Offers of Help, Offers of Cooperation, Frequency of Contact, Trust and Subordinates’ Job Satisfaction,” Public Library Quarterly, 18, 1, 200.

“The Relationship Between Superiors’ Self Disclosure, Offers of Help, Offers of Cooperation, Frequency of Contact, Trust and Subordinates’ Job Satisfaction,” North Carolina Libraries, 56, 4, 1999.

Features, Op-Eds, and News

Clips available upon request

Awards

N.C. Association of Government Information Officers: Opinion Writing, 2006; First Place, Regular Publications (Newsletter) Quality Award (Communicators’ Awards), 2003

N.C. Department of Natural Resources: Hot Seat Award, March/April 2004;

Certificate of Excellence, Division of Waste Management, 2004.

International Television Visual Artists:  Merit Award – Narration, 2000; Silver Reel – Narrator, 1996.

National Agrimarketing Association: Best of Show, Collateral, 1997.

N.C. ARC: Communicators Award, 1991; Volunteer of the Year, Wake County, 1991.